Terms and conditions

 
 

Shipping

We ship to anywhere in North America (Canada & USA). Please note that due to the delicate nature of chocolate and the low melting point, we cannot guarantee any meltable goods when shipping.

When you place an order, we will estimate shipping and delivery dates for you based on your items and the shipping options you choose. The shipping date estimates may appear on the shipping quote page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of each item can be found on its product page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Address

The customer is responsible for providing the full shipment details. Please make sure that your shipping information is correct and complete before submitting your order

Amour Toniques is not responsible for delayed or returned shipments as a result of incorrect or incomplete shipping information, failed delivery attempts, and/or unclaimed packages.

If you have unintentionally entered in incorrect information please immediately contact us. We cannot guarantee that the information will be able to be updated before your package ships out, although we will do our best to make the changes on time.

If your package ships out with an incorrect address on it, and the package is lost, we are not responsible for shipping a new package to you.

If your package ships out with an incorrect address on it, but the package is eventually returned to our warehouse by the shipping provider, it is your responsibility to pay for the reshipment costs on the package or else we can refund the cost of the products in the order minus a 5% restocking fee. Please note you are also responsible for any return postage fees.

Please do not enter both a street address and a PO box number, as this will delay the shipping of your package. If you enter a street address and a PO box number, we will need to contact you to confirm which place the package should be sent to. Your order will remain on hold until we confirm the shipping address. If we cannot get in touch with you within three days of when you placed your order, the order will be canceled.

PLEASE NOTE: Support emails will not be answered on the weekends. We will do our best to contact you as soon as possible once we receive your request for support.

Backorders

We do our best to maintain our "in stock" status on all items. In the event an item goes on backorder after you have placed your order, we will remove the out of stock item(s), and refund your credit card/PayPal account. An email will be sent out to notify you of the status of your order.

WEBSITE & PRODUCT DISCLAIMER

The products and the claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration or Health Canada and are not intended to diagnose, treat, cure or prevent disease.

The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.

You should not use the information on this site for diagnosis or treatment of any health problem or as a substitute for medication or other treatment prescribed by your physician or health care provider.

You should consult with a physician or healthcare professional before starting any diet, exercise or supplementation program, before taking any medication or nutritional supplement, or if you have or suspect you might have a health problem.

Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product.

You should consult your physician or healthcare professional regarding any potential adverse interactions between medication you are currently taking and nutritional supplements before taking any such supplements.

While we are commited to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer.